In our Total-Sinochem service stations, all the staff is subject to special training and strongly committed to deliver high standardized services throughout our distribution process.
From our equipments (extinguishers, sand boxes…) to our internal procedures, implemented by our experienced staff, our daily operations are all in line with the safety requirements of such environment.
Our forecourt attendants will welcome you and remind you at the same time some basic points you need to follow while visiting any service station:
Always remember to turn off your engine before the forecourt attendant can fill up your car;
Do not smoke and do not use your mobile phone on the forecourt;
While walking to the shop, pay attention to the traffic on the forecourt. Our forecourt can be very busy and welcome a high number of cars so it is very important to remain vigilant and especially for young children: make sure they are always with you and that they do not run on site.

Quality and safety is also our commitment regarding the other services and products you will find in our sites. To take care of your car we provide a high quality offer of lubricant and additives products. For more information you can ask our employees or log on to our lubricant and additive supplier's website: http://www.total-lub.com.cn/

Another key link to which customers seldom pay attention is the equipment and technologies used in building a new fuel station or renovating an existing one. In a fuel station, from the dispenser equipped with "vapor retention system" to other specific equipment in the fuel station used to collect washing water, we all make great efforts to consider the environmental issues during the operation.